Pickup is from 28 pickup points in Reykjavik. The 4x4 minibus can take snowy side roads a coach can’t, and the guide uses that freedom to chase gaps in the cloud — recent guests say the guides are persistent and often find the aurora.
At the stops you get hot chocolate, Icelandic pastries and two hand warmers each, and the guide takes photos of you under the lights. The tour runs about 4 hours.
The one recurring complaint is that the on-board audio is hard to hear — sit near the front if you want the commentary.

